Motorcycle Courier Service

What makes a good courier service

October 5, 2018
The first and most obvious thing that makes a good courier service is the ability to deliver packages. While this may seem obvious, it isn't unheard of to read reviews or hear from friends or family members how a company with express delivery failed to get the parcel to its destination at all.



Customer service is also a key component that any decent courier service needs to focus on. When customers have a question or need clarification about something, they shouldn't be forced to listen to a recording on the phone. If a service provides contact through email, all responses should be answered by a live human and not an automated system or issued a scripted answer.

Pricing is another huge factor that consumers look at when deciding which company to go with. While being the cheapest company may initially appeal to people who need to ship packages out, this doesn't mean that the company offers the best service. Pricing should be clear and not include hidden fees or extras that get added on. These dramatically increase the initial price when utilising courier or logistics companies and will prevent consumers from using the service in the future.

Honesty is a factor that many companies and customers overlook. It makes sense that everything doesn't always happen perfectly and stuff happens that may delay the arrival of a package, even if the shipper paid for express delivery. It is not acceptable for lies to be the answer when that same customer calls wondering why the package didn't arrive as scheduled. A proper explanation, whether the problem is an issue with the weather, an accident or a mix up, needs to be explained in full.

When someone desires to ship a package to someone they will want a variety of shipping options to meet their needs. While the cheapest option may be suitable for sending a parcel, sometimes getting the package there faster is an absolute necessity and faster options need to be available. A company should offer a wide range of options from being a same day courier service to providing secure mail services for an additional fee. This ensures that the maximum number of customers use the service.

Presentation may be a secondary concern, but appearance matters. Even on a subconscious level, customers want to use a service that they have confidence in and one that looks presentable. If everything is a mess and disorganised, a customer loses trust in a courier's ability to safely deliver the package.

When a delivery service offers to pick up a package, a customer expects the pick-up time to be accurate. If they are told that the courier will arrive within the hour, they need to be there within the hour so the customer doesn't need to wait around all day. If something comes up, a phone call is mandatory to explain the delay.
 

Staying alert on the road

October 5, 2018
If you do courier work you'll be driving for a large part of every day you spend at work. Your workplace is comprised of the roads in your particular area. Even though you may know them well, you won't necessarily be the safest driver to use them.



However there is a lot you can do to ensure you stay as safe as possible and remain alert the whole time you are behind the wheel. If you want some tips in this respect keep reading - you might learn a thing or two!

Drink little and often 

You'll no do...

Continue reading...
 

Tips for couriers

October 5, 2018
If you're thinking of specialising in the business of delivering courier loads then there are some key pieces of information that you would do well to remember. They relate to the equipment that you should carry in your vehicle, the journeys that you will have to make and the pay that you can expect upon job completion.



What Vehicle Will You Use?

The type of vehicle that you opt to drive or ride about on will probably depend upon the environment that you intend on working in. If you plan on tra...

Continue reading...
 

Don't text while driving

October 5, 2018
When you have an urgent need to send a text message while you're driving courier loads around the UK, you may wish you worked in another country. As a professional driver who earns their living from delivering packages across your region, you will naturally understand (and comply with) the UK's laws about texting and driving - basically don't! But do you know what happens abroad?



Differing laws around the globe

In the UK, almost everyone understands that it's illegal to use a hand-held mobile p...

Continue reading...
 

Courier loads and packing tips

October 5, 2018
If you're shipping courier loads, packing the goods might be something you need to think carefully about.



Consider the weight

As a general rule, delivery companies tend to have various weight restrictions that differentiate between them and what might be termed freight carriers. However, whatever the debate on terminology, remember there's a relationship between the weight of your goods and the strength of the packaging needed.

It's not unknown for some poor drivers to arrive to collect somethin...

Continue reading...
 

Best places to find customers

October 5, 2018
Many a courier has noticed (and complained about) the decreasing number of delivery jobs available. And for good reason: the development of the digital age has made delivering hard documents (for example) in many cases not just irrelevant but inconvenient.



Still, it is still an essential job, and fun work if you can get it. So where should you look for courier jobs? All it takes is an open mind and a little creativity.

Legal Industry, Law Offices and Similar Places

While the digital age has less...

Continue reading...
 

Balance speed and service as a courier

October 5, 2018
When someone hires a courier they expect them to deliver a fast service. This holds true for the people at both ends of the equation. If you were looking for someone to deliver your parcel to its destination, you would expect that person to deliver quickly so your customer is satisfied with the service. Conversely if you were the customer you would expect a good delivery service from the company you placed an order with, so you could get your goods as quickly as possible.



So where does this le...

Continue reading...
 

Couriers - The most dangerous time to drive

October 5, 2018
The leading motor manufacturers have taken a number of steps to improve vehicle safety in recent years. However, the majority of drivers are aware that it is impossible to guarantee complete road safety, and too many people lose their lives in road accidents every day. People working for courier businesses spend great periods of time behind the wheel so need to be extra vigilant with their driving habits. However, it is worth bearing in mind the risks are especially high at specific times.



The...

Continue reading...
 

How to use a sameday courier

October 1, 2018
When you're a company involved in the day to day of e-commerce and other retail areas, then it's likely that sometime or another you're going to need to take advantage of a sameday courier. However, when choosing between the many businesses that offer this service, there can be some confusing choices to make. That's why we've come up with this article in order to help you make the right decision between the many firms that offer a next day delivery service, to ensure you get exactly the servi...

Continue reading...
 

Using internet to grow your courier business

October 1, 2018
For many people in the delivery business, having an online presence to gain more courier jobs is often interpreted as having a website. While it is indeed instrumental to growing your business, the reality is that just having a website alone may not be enough.



Here are a few steps you can take to maximizing your website and web presence in order to win more customers, and more courier jobs!

What a Website Can't Do

When it comes to having a website, many people are under the impression that "if y...

Continue reading...
 

Value of Courier Services

October 1, 2018
There are many things that we somehow take for granted but actually play significant roles in making our lives a lot easier. These things have been around for ages that sometimes we don't even notice that they're actually there. The only time that we do notice they had been there is when they disappear. Just like in the lyrics of one of Janet Jackson's popular songs, 'you don't know what you got until it's gone.'



This article, however, is not going to delve into philosophy or pop music. This i...

Continue reading...
 

Advice for new courier drivers

October 1, 2018
Working as an owner-driver in the delivery industry is the ideal job for many people. If you love driving and being out on the road, being a courier driver can provide you with a great deal of freedom and the opportunity for great financial rewards. However, getting started on your own can certainly have its challenges. Here are some tips to help set you on the right path to success in the delivery industry.



Sort Out the Basics

You will need a number of things to get started in the courier indu...

Continue reading...
 

A reliable courier can prove indispensable

October 1, 2018
Law firms regularly need to make court filings and arrange for registry of deeds in connection with the assignments that they are handling for their clients. While this may seem to be a routine matter, it requires great expertise and a detailed knowledge of the functioning of certain areas of court procedures. An undelivered or wrongly delivered document can play havoc with an ongoing litigation. Most law firms outsource activities of this nature to a third party legal courier service.



Court w...

Continue reading...
 

What makes a courier company the best?

October 1, 2018
A company that offers timely services to its customers in a cost effective manner may be considered as the best; but since there is a taut competition in the industry, you as a courier company have to offer exclusive services to your customers to attract them. The more personalised and customer centric your services are; the more accolades you earn in the market.



Some of the essential requirements to run a courier business successfully are mentioned below:

Value Added Services

Anything that adds...

Continue reading...
 

Golden rules of courier work

October 1, 2018
Working as a courier can be the ideal job for many people. However, if you work as a courier then you should make sure that you follow a few golden rules to get more out of your job and enjoy it to the full. Follow these rules and you'll find that you enjoy this excellent job even more.



Always Leave on Time

Punctuality is so important when you work as a courier, and that means leaving on time every time. There are always going to be problems on the road that get in the way of making your delive...

Continue reading...
 

Security of courier loads

October 1, 2018
Delivery drivers make a living out of successfully collecting and dispatching items. They can maintain a positive reputation by keeping the courier loads safe. However, they do face a challenge when it comes to the protection of breakables. The advice given in this article is designed to make the job that little bit easier.



Choosing Containers

There is a wide selection of packaging types that can be used to store courier loads. Double sided cardboard boxes will suitably protect some household i...

Continue reading...
 

Categories

I have been riding motorcycles for over 30 years and still get a buzz every time I get on one. Enjoy the blog and ride safe.

 If you would like your motorcycle related article published on this page, please email it to me. If it's suitable it will appear in the Guest Motorcycle Articles Category.

All rights reserved. Spartan Motorcycle Couriers. 2013.